Lerch Bates Solutions™ Case Study

How Smart Oversight Saved a Client $26,000

Turning an Unnecessary Equipment Replacement Into a Simple Switch Repair

The Challenge

A service provider recommended a full governor and rope replacement due to an “obsolete” component. The proposed cost was $26,000. Before the customer approved this large expense, our team reviewed the recommendation to ensure the work was truly necessary.

Our Approach

• The LB Solutions™ team reviewed the proposal with technical expertise and verified whether the component was truly obsolete.
• Confirmed that only the governor switch required attention, not the entire governor assembly.
• Obtained the components details and researched equivalent parts that could be used at no additional cost to the consumer.
• Ensured the service provider followed the maintenance agreement, which requires the use of equivalent components when originals are not available.
• We guided the correct repair approach so the elevator could return to service quickly without unnecessary equipment replacement.

Results

• $26,000 in unnecessary costs avoided.
• No major equipment replacement needed; only a minor switch was required.
• Faster restoration of elevator service with minimal disruption.
• Assurance that the repair followed contract requirements and protected the customer from unnecessary spending.
• Increased confidence and trust in the accuracy of repair recommendations.

Why This Matters

This success story demonstrates the value of having an independent partner who examines every proposal, identifies unnecessary costs and ensures contract compliance. Customers gain clarity, smarter decision making and meaningful financial protection without sacrificing safety or reliability.

Let’s Discuss Your Project.

Click here to contact Cierra Davidson or call 303-795-7956 today to learn how Lerch Bates Solutions™ can support your building’s success.