How LB Solutions™ Drove Six Figure Savings For a Client

The Challenge

Across a multi-property client portfolio, elevator and vertical transportation expenses were escalating due to contractor-driven recommendations, delayed billing practices, extended lead times and recurring compliance issues. Many repair proposals lacked sufficient justification, relied on “obsolete” claims without verification or introduced unnecessary downtime risk.

Leadership needed a way to control costs, improve repair accuracy and reduce operational disruption-without compromising safety or guest experience.

Our Approach

Through the Lerch Bates Solutions™ program, we implemented an independent, expert-led review process focused on accuracy, contract compliance and speed to resolution.

Key actions included:

• Invoice and proposal reviews to validate scope, pricing and necessity of repairs and tracking of savings, credits and pending recoveries.
• Obsolescence verification and sourcing of equivalent or local components.
• Real-time operational support to prevent inspection violations and shutdowns.

Results

$132,000 saved in 2025 alone, with $185,000 total savings since the program began in Q3 of 2024. Over $800,000 in pending invoice reviews currently in contractor queues for revision or resolution.

Case Studies

Expedited Governor Repair

• Avoided a full governor replacement by validating repair scope
• Saved 3+ weeks in lead time
• $5,000 in material and labor savings

Obsolescence Review & Local Sourcing

• Verified obsolescence claim on a drive repair
• Identified locally sourced materials
• Delivered $16,000 in savings and reduced downtime by two weeks

Operational Intervention With Phone Lines

• Diagnosed phone line issues causing repeat inspection violations
• One intervention avoided a month long shutdown and red tag
• Prevented $4,000+ in unnecessary diagnostic costs

Why This Matters

These case studies demonstrate how independent oversight and technical expertise transform elevator maintenance from a reactive cost center into a controlled, transparent process. By challenging assumptions, validating recommendations and actively managing outcomes, the LB Solutions™ program protects both budgets and building operations, without sacrificing safety or reliability.

Let’s Discuss Your Project.

Click here to contact our Solutions™ team or call 303-795-7956 today.