John Thompson has over thirty-five years’ in the vertical transport industry with a wide range of experience including testing, installation, service, training, quality assurance, codes, standards, NVQ assessment and accident investigation. John devoted four years to the Lift and Escalator Industry Association Quality and Technical Committee, where he provided unbiased professional advice to association members on technical issues and he helped develop standards through BSI, CEN and ISO that affect the vertical transport industry worldwide. Throughout his career John has worked with many high profile clients such as Marks & Spencer, Asda, Pennine Acute, Skanska, Gwynedd Council, Kirby Council, University of Worcester, University of Plymouth, Spire Healthcare, Axa Insurance. Recently he has taken on many projects in the healthcare sector.His twelve years’ experience as a Technical Manager and experience as a Branch Manager enable John to communicate at all levels and ensure the client is given clear and detailed information about their vertical transport equipment. John is strongly committed to safety and has developed regimes for safe systems of work as well as delivering Health and Safety training company-wide. John regularly attends CIBSE lift group seminars and industry events to stay abreast of important new regulations, changing standards, and new technology. Helping clients understand their regulatory obligations and duty of care provisions and keeping up to date on technical developments are his highest priorities.